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TERMS & CONDITIONS

This Website is Managed by SHIVAYA TOURS AND TRAVELS OPC PVT LTD

Booking Confirmation:

  • All bookings are subject to availability and confirmation by Shivaya.

  • A booking is considered confirmed only upon receipt of a non-refundable deposit or full payment as specified by Shivaya.

Payment:

  • Full payment or a specified deposit is required at the time of booking to secure your reservation.

  • Payment can be made via bank transfer, credit card, or any other method accepted by Shivaya.

  • The remaining balance must be paid by the specified deadline as communicated by Shivaya.

  • Cancellation and Refunds:

  • Cancellation policies apply as per the cancellation policy outlined by Shivaya.

  • Cancellations must be made in writing and will be effective upon receipt by Shivaya.

  • Refunds, if applicable, will be processed within the timeframe specified by Shivaya and will be subject to deduction of applicable cancellation fees.

Travel Insurance:

  • We strongly recommend that all travelers obtain comprehensive travel insurance covering trip cancellations, medical emergencies, evacuation, and other unforeseen circumstances.

  • Shivaya shall not be liable for any loss, injury, or damage incurred by travelers during the tour.

  • Changes and Amendments:

  • Shivaya reserves the right to make changes to the itinerary, accommodation, transportation, or any other aspect of the tour as deemed necessary.

  • Any changes made by Shivaya will be communicated to travelers as soon as possible.

Health and Fitness:

  • Travelers are responsible for ensuring they are physically and medically fit to undertake the tour.

  • It is the responsibility of travelers to inform Shivaya of any medical conditions, allergies, or dietary requirements prior to the tour.

Responsibility and Liability:

  • Shivaya acts only as a tour operator and shall not be liable for any loss, injury, or damage incurred by travelers during the tour.

  • Travelers participate in the tour at their own risk and are responsible for their personal safety and belongings.

Force Majeure:

  • Shivaya shall not be liable for any failure or delay in performing its obligations under these terms and conditions if such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, or government restrictions.

Dispute Resolution:

  • Any disputes arising from these terms and conditions shall be resolved amicably through negotiation between the parties.

  • In the event that a dispute cannot be resolved through negotiation, both parties agree to submit to the exclusive jurisdiction of the courts of [Jurisdiction].

Acceptance of Terms:

  • By booking a tour with Shivaya, travelers acknowledge that they have read, understood, and agree to abide by these terms and conditions.

 

Note: These terms and conditions are subject to change without prior notice. It is the responsibility of travelers to review and understand the terms and conditions before booking a tour with Shivaya.

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